1) When did you begin working at ROAR Logistics and what made you want to work there?
I started working part time at ROAR in January 2005. Officially, I started full time on February 7, 2005. Bob Rich III, Founder & President, and I had already known each other for a few years from the local Buffalo music scene. His band, Da’Loris, and my band, Refer To Manual, would often cross paths or share the stage together. I had no clue he was a local businessman. Bob was just Bob from Da’Loris to me and the rest of us in the scene. There were parallels to how he and I approached our music and the bands. So, when the opportunity to join his young, growing company presented itself, it didn’t take much for me to consider. I knew there was a fit.
2) What is your job title and describe your position at ROAR Logistics :
I’ve had handful of titles over the years. Currently, I hold the title of Manager, International Business Optimization. I handle a majority of the International Division’s system configurations and processes; non-transactional project work; a lead financial liaison with accounting; and wide variety of other tasks assigned to me by the department Manager. I am bit of a “Jack Of All Trades” for the division where needed, sharing my experience and so-called “tribal knowledge.”
3) How have you grown in your position / how do you hope to grow in the future?
I grew from failure and recognizing my own weaknesses. There is no such thing as perfection. Each failure, small or big, is an important learning moment. Make the most of it. Trust in others who possess the strengths you may not. Utilize the team. I hope to grow in the future by helping the newer, less experienced team members learn to grow.
4) Describe what it’s like working on a team at ROAR and how this has been beneficial to you :
None of us are perfect and none of us can do it all alone. We need each other.
5) What is the craziest challenge you’ve had to overcome on the job?
I don’t know about the craziest, but one of the most challenging items in my years here at ROAR was becoming a Certified Export Specialist (CES) through the National Customs Brokers & Forwarders Association of America (NCBFAA). I took 107 courses in 2015 leading up to the hours long exam in January 2016. To maintain certification, a minimum of 20 continuing education credits must be achieved each year through either cases studies, web-based courses, approved event or webinar attendance.